1. The child account needs to be at least 12 years old due to PEGI 12 score that Fortnite has.( as well it needs to have 5+ regarding age requirements).
2. The adult needs to allow the child account to communicate with other players AND view content created by other players.
To allow this follow the following: [Settings] > [Parental Controls/Family Management] > [Family Management]> Select the user you want to focus on, then select [Applications/Devices/Network Features] under the Parental Controls section.
Under 'Network Features' you need to choose to allow a child family member to communicate with other players on PSN and allow to view content created by other players.
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