Endnu en opdatering fra Sony om PSN

I FAQ'en (ofte stillede spørgsmål), svarer Sony på en lang række af de spørgsmål som PlayStation 3-ejere over hele verden i øjeblikket går og gætter på.

Sony gør det eksempelvis klart, at der ikke er nogle tegn på at kreditkortoplysningerne skulle være blevet stjålne, og at de lå i en krypteret form og ikke i ren tekst som det ellers er blevet påstået. Det vil dog stadigvæk ikke sige med 100% sikkerhed, at kortdata ikke er blevet stjålet.

En anden ting de præciserer meget tydeligt, er at hvis der alligevel skulle være blevet stjålet kreditkortoplysninger, så er CVC-koden (de tre tal på bagsiden af kortet) ikke en del af dataen da disse ikke bliver gemt hos Sony.

Til sidst siger de, at de forventer at PlayStation Netværket igen vil være tilgængeligt indenfor en uges tid - nærmere betegnet inden på tirsdag. De vil dog først tænde for det igen, når de er helt sikre på at det er sikkert at gøre det.

Her er et lille udpluk af de mest væsentlige af spørgsmål og deres respektive svar.

Q: Was my personal data encrypted?
A: All of the data was protected, and access was restricted both physically and through the perimeter and security of the network. The entire credit card table was encrypted and we have no evidence that credit card data was taken. The personal data table, which is a separate data set, was not encrypted, but was, of course, behind a very sophisticated security system that was breached in a malicious attack.

Q: Was my credit card data taken?
A: While all credit card information stored in our systems is encrypted and there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code, sometimes called a CVC or CSC number) and expiration date may have been obtained.

Q: When will the PlayStation Network and Qriocity be back online?
A: Our employees have been working day and night to restore operations as quickly as possible, and we expect to have some services up and running within a week from yesterday. However, we want to be very clear that we will only restore operations when we are confident that the network is secure.


Se de øvrige spørgsmål og svar her