Clozeit skrev:Kan det passe, at man ikke længere kan bestille via shopto.net når man sidder i DK? Har en kammerat som har gjort det (backorder), men jeg må ikke gennemføre.
lionel skrev:Clozeit skrev:Kan det passe, at man ikke længere kan bestille via shopto.net når man sidder i DK? Har en kammerat som har gjort det (backorder), men jeg må ikke gennemføre.
Det samme sker her
appah skrev:Jeg bestilte min fra Shopto den 6. November, da stod der stadig "guaranteed for release" på deres hjemmesiden. Da jeg endnu ikke havde fået en ordrebekræftelse den 28. blev jeg bekymret og skrev til dem. Her idag, 5 dage efter, fik jeg et svar som lød:
Hi Jonas,
I have looked into this right away. On investigation your pre-order for this console has been cancelled. Unfortunately due to shipping restriction we have for this item now we are not shipping outside the UK. Any payment already made will be automatically refunded. Apologies for all inconvenience caused here.
Regards,
Andy
Undskyld mit sprog, men hvad fanden er det for en elendig måde at behandle sine kunder på? Det kan da ikke passe at jeg bliver lovet en playstation til release for så selv at skal opsøge dem for at finde ud af hvad der foregår..
Det er ihvertfald sidste gang jeg handler for den ellers så "pålidelige" Shopto.net
Super Mario skrev:Hep ...
Jeg tror ikke det er noget problem at bestille fra Shopto. Jeg modtog denne besked i går ang min pre-order på PS4+controller+Fifa 14.
"Thank you for your PlayStation 4 pre-order!
We are pleased to inform you that stock of this item will be arriving over the next couple of weeks, so as promised your console will be delivered in time for Christmas.
As stock will be arriving constantly and we want to turn this around immediately unfortunately our customer service team will not have the information to be able to advise exactly when your console will be dispatched to you. We will however be sure to get you your console between now and 18th December so please bear with us and try not to contact our customer service team unless your enquiry is urgent.
As soon as stock arrives we will process your pre-order, so if you have not pre-paid or taken our finance please check you have an up-to-date card on file and sufficient funds available to ensure your pre-order can be processed successfully. If you do not have funds available this could lead to your pre-order being delayed or ultimately cancelled if we are unable to take payment after three attempts.
Please also ensure you have the correct mobile phone number on file with us so that DPD can send you a text message with your tracking number and delivery information.
Kind Regards,
The ShopTo Team"
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